Summary
Date Posted: Thursday, February 16, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Senior claims officer
With a vast amount of experience in the financial industry, our mission is to offer our customers high-quality products and services and to ensure profitable and sustainable growth. At Sanlam, we value integrity, professionalism, and teamwork in the way that we provide customer-centric and innovative services to all our clients.

Sanlam Ag Plc: Personal Lines Department
Job Description
Senior claims officer
Context Clients
• The purpose of the position is to provide the company with claims operations double checking authority for efficiency.
• Challenge claims processes & practices for improvement
• Claims customers.
• Claims Officers
• Claims Manager
• Loss adjusters and claims inspectors
• Claims service providers.

Outputs Competencies
Double checking of claims officers' activities
• Periodic reporting on claims activities
• Running of claims projects
• Overseeing material damage claims activities
• Ensure a good and timely service delivery & good customer relationship.
• Provide technical assistance in material damages claims management. Minimum qualification and experience
• Grade: 12
• Bachelor’s in law, social sciences, or Business Administration
• Enough experience in claims management

Competencies
• Leadership ability
• Planning and reporting ability
• Customer care oriented.
• Building relationships
• Communication (verbal and writing)
• Fluent in Kinyarwanda, English, and French (verbal, listening and writing)

Knowledge and experience
• General Insurance knowledge
• Insurance products knowledge
• Claims processes knowledge.



Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should send their cover letter and well detailed CV no later than 28th February 2023 via the apply button below.

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