Summary
Date Posted: Wednesday, February 23, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Senior Medical Underwriter
Reporting To: Health Manager
Division/Department Medical Department
Level Role Size
1. Job Purpose
Ensure business is professionally written to acceptable standards within the underwriting guidelines and arranged reinsurance program.

2. Principal Accountabilities.
• Supervision of the medical underwriting section.
• Analyze Individual and/or Group medical risk factors for new enrollment, yearly renewals, and amendments of group insurance contracts and self-funded plans in compliance to established underwriting policies, practices, and standards.
• Analyze associated policies, guidelines, and market data to continuously improve risk management.
• Approve quotations.
• Ensure adherence to all process, procedures, and controls within the department.
• Ensure reinsurance allocations are done properly as per the treaty.
• Conduct trainings on various covers to underwriting team and intermediaries.
• Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
• Ensure timely preparation, submission and follow up of renewal terms for corporate and retail business.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting section to ensure quality and timely service.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.
• Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
• Market company products to brokers, agents and walk in clients to maximize on new business acquisition strategies.

3. Dimensions
Unit Measures And Impact:
Financial Measures And Impact: Department target (As per yearly set targets) billion
Value of Assets In charge:
Budget: Expense budget – As per yearly set targets
Revenue budget – As per yearly set targets
People Impact And Numbers:
Direct Reports:
Indirect Reports:

4. Relationships
REPORTING TO: Health Manager
Reporting To Job Holder:
Underwriter

Assistant underwriter
Other Contacts:
Within The Company: All
Outside The Company:
• Clients
• Brokers
• Agents
• Other insurance companies
• Service providers

5. Knowledge And Experience.
Qualifications:
• University degree in statistics or business-related course
• Basic Insurance qualification
Experience:
• Minimum of 3 years

6. Skills And Competencies.
• Good communication and negotiating skills
• Good assessment and analytical skills
• Knowledge in medical risk assessment.
• Honesty and integrity
• Good interpersonal and relations skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

7. Job Challenges.
• Multitasking
• High pressure job
8. Delegated Freedom To Act & Management Content
• Fairly high freedom to decide, within policy

9. Environment
• Conducive etc.

10. Key Result Areas & Performance Indicators
• Handle quotations based on proposals and requests to source business and satisfy customers
• Follow up on quotations to close business and to get feedback
• Daily servicing of clients to nurture the relationship between the company and our customers
• Follow up on renewals to retain business
• Achieve Loss Ratio Target
Approved By:
JOB HOLDER:............................................................ DATE...........................
HEAD OF DEPT:......................................................... DATE...........................



Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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