Vacancy title:
Senior Call Centre Agent

[Type: FULL_TIME, Industry: Public Administration and Government, Category: Customer Service]

Jobs at:
Rwanda Social Security Board

Deadline of this Job:
Friday, October 17 2025

Duty Station:
Kigali | Rwanda

Summary
Date Posted: Wednesday, October 8 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company:

The Rwanda Social Security Board is seeking a Senior Call Centre Agent to join their team. The successful candidate will be part of a diverse group of professionals dedicated to providing innovative and impactful solutions.

Responsibilities:

• Handle incoming and outgoing calls in a professional manner
• Provide excellent customer service and resolve queries efficiently
• Maintain accurate records of interactions

Qualifications:

• High school diploma or equivalent
• Excellent communication skills
• Previous call centre experience

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested and qualified? Click here to apply

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