Sales and Ticketing Agent
RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. We are looking for interested, qualified and competent candidate to fill the position of:
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2. Reports to: Sales Manager.
3. Job Purpose
The Sales and Ticketing Agent is responsible for providing excellent service to customers in terms of ticketing reservations and WB product to generate sales and ensure customer satisfaction and loyalty.
4. Duties and Responsibilities
• Do reservations and ticketing for all WB clients to generate sales;
• Fare quotes to all WB clients to provide the best applicable fares and generate sales;
• Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
• Printing and reconciling of sales returns to accounts for daily sales;
• Promote WB products and services to create awareness and generate sales and revenue;
• Promote direct telephone sales so as to reduce distribution costs and generate sales.
5. Desired Profile: Required education, Experience and Abilities
• Degree in Travel and Tourism
• IATA/UFTAA diploma/basic airline fares and ticketing
• At least 2 years’ experience in Aviation;
• English (Spoken: Fluent, Written: Excellent);
• Knowledge of French will be an added advantage;
• Customer focused;
• Good communication skills;
• Pleasant personality/approachable;
• Advanced Computer Skills.
6. Submission Procedure
• An application letter addressed to Country Manager-Tanzania
• Recent Curriculum Vitae.
• A photocopy of Passport.
• Notarized relevant certificates.
• One passport photos.
• Three referees
The deadline for submitting application documents is April 5 2022 4:00PM local time.
Address: Country Manager, Rwandair Limited, Dar es Salaam, Viva Tower Building, Room no 19. Ali Hassan Mwinyi Road Or ThroughEmail Swaleh.nkinde@rwandair.com.
• NB: Only shortlisted candidates will be contacted