Summary
Date Posted:Thursday, April 06 2023, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities
• Ensure that a restaurant runs smoothly: This can include training staff, managing schedules and ensuring compliance with all food health and safety requirements.
• Develop strategies for improving customers ‘dining experience
• Identify methods the hotel’s restaurant can use to cut waste, decrease costs and improve profits
• Work with staff to project future needs for kitchen supplies, goods and cleaning products
• To motivate the staff and demonstrate superior customer service skills
• Ensure all the servers are following proper service procedures during service.
• Train food and beverage staff on guest service, Product knowledge, Safety and hygiene regulations.
• Providing the hotel’s guests with a consistently high-quality dining experience
• Oversee kitchen’s staff compliance with all health code and sanitation requirements
• Monitor & evaluate the customers to ensure satisfaction
• Monitor billing procedures.
• Product upselling through menu and events recommendations.
• Assist the F& B department in quarterly employee performance assessments
• Restaurant supervisor is also in charge of both responding to customer complaints and resolving them
• Maintain inventory of all needed supplies

Requirements
• Bachelor’s degree in hotel management or related field
• Proven experience in F& B and Guest Services
• Superior written and verbal communications, fluency in English and French with interpersonal skills
• Knowledge on hazard analysis and critical control points system( HACCP)
• Proven experience working as a superior in the hospitality industry
• Must demonstrate solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
• Must poses qualities of a professional personnel.
• Must be fully conversant with product knowledge
• Must be willing to go an extra mile to work for longer hours if the job requires.


Job Experience:No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Please forward your completed Resume/CV by email as an attachment to following address e-mail:
-info@grandlegacy.rw 
-humanresource@grandlegacy.rw 
Application deadline :March 26th,2023
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
Attachment
attachment_file_607da866613412253a13

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