Summary
Date Posted: Monday, July 11, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Receptionist
Eastern Country Hotel
Kayonza – Mukarange
TEL: 0786532222
Receptionist Role Listing.
Role:
Receptionist

Location:
Kayonza- Mukarange
Deadline For Submission Of Applications:
20th July 2022.
Short Listing And Interview:
28th July 2022.

Key Duties And Responsibilities:
• Receive and welcome hotel guests.
• Be well informed about the packages the hotel offers in order to ensure the hotel guest has as many options as possible
• Must be a quick and swift problem solver: often the receptionist is the first contact point between hotel guests and the hotel.
• Work hand in hand with the housekeeping staff to ensure rooms are ready and in great condition to receive guests.
• Report any maintenance issues in the rooms that need repair to hotel management.
• Must be able to keep good records at all times, this include but not limited to: Guest Check-in information, Daily room reports, and wedding bookings.
• Should be smartly dressed and in uniform when on duty.

Required Skills/Experience:
• Language: Basic English (written and spoken), Fluent Kinyarwanda (written and spoken), Knowledge of French would be an advantage.
• Prior experience in Hotel services (1 year minimum)
• Education: High school diploma, Applicant with a University degree would have an advantage.
• Teamwork: Must be adept to working with a collective group.
• Leadership: Should have strong leadership skills and be able to take responsibility of all duties specified in the job description.
• Excellent relationship builder: Must be able to communicate positively with hotel guests and ensure they are warmly welcomed at all times.
• Computer skills: Should be able to use Microsoft Word and Excel as well as be able to make follow up and update the hotel’s online bookings as well as social media.
• Book keeping skills so as to be able to account for the money received as well as preparing invoices for clients.

Job Experience: No Requirements

Work Hours: 8

Level of Education: Professional Certificate

Job application procedure
Please contact us at +250786532222 or at easterncountryhotel.kayonza@gmail.com  in case of any inquires.

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