Manager, Agent Recruitment and Training
2025-08-18T08:04:49+00:00
BPR Bank Rwanda
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https://bpr.rw/
FULL_TIME
Kigali
Kigali
00000
Rwanda
Finance
Admin & Office
2025-08-26T17:00:00+00:00
Rwanda
8
Job Purpose:
Responsible for the recruitment and training of agency banking partners in support of the growth and profitability of the Agency Banking Business.
Main Responsibilities:
- Oversee end-to-end recruitment processes of agents, including postings, screening, and offer management.
- Design and execute agent training and development programs to enhance skills and career growth
- Preparation of Training / Meeting budgets, venues and logistics for better execution
- Training presentation with related records including minutes & attendance lists being general or Departmental for compliance purpose
- Live participation in agency User Acceptance Testing (UAT) and request for change for new and existing products
- Scheduling the Agents/Branches training sessions during the regular field visits (3 times per week planned)
- Monitoring the new recruited, inactive, and dormant Agents for required advice
- Detecting potential areas that need support and improvement during the field visits and proximity Management for new recruitment
- Oversee compliance with recruitment policies, employment laws, and inclusion initiatives.
- Coordination and monitoring of branch agency supervision activities, mainly based on weekly route plans
- Ensure that agents’ satisfaction levels are high such that agents’ referrals are generated given good services.
Educational qualifications and work experience:
- Bachelor’s degree in finance, Business Administration, related field, Technology
- Possession of Professional Qualifications in Banking is an added Advantage.
- Minimum Three (3) years of experience
Oversee end-to-end recruitment processes of agents, including postings, screening, and offer management. Design and execute agent training and development programs to enhance skills and career growth Preparation of Training / Meeting budgets, venues and logistics for better execution Training presentation with related records including minutes & attendance lists being general or Departmental for compliance purpose Live participation in agency User Acceptance Testing (UAT) and request for change for new and existing products Scheduling the Agents/Branches training sessions during the regular field visits (3 times per week planned) Monitoring the new recruited, inactive, and dormant Agents for required advice Detecting potential areas that need support and improvement during the field visits and proximity Management for new recruitment Oversee compliance with recruitment policies, employment laws, and inclusion initiatives. Coordination and monitoring of branch agency supervision activities, mainly based on weekly route plans Ensure that agents’ satisfaction levels are high such that agents’ referrals are generated given good services.
Bachelor’s degree in finance, Business Administration, related field, Technology Possession of Professional Qualifications in Banking is an added Advantage. Minimum Three (3) years of experience
JOB-68a2dea154ad7
Vacancy title:
Manager, Agent Recruitment and Training
[Type: FULL_TIME, Industry: Finance, Category: Admin & Office]
Jobs at:
BPR Bank Rwanda
Deadline of this Job:
Tuesday, August 26 2025
Duty Station:
Kigali | Kigali | Rwanda
Summary
Date Posted: Monday, August 18 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose:
Responsible for the recruitment and training of agency banking partners in support of the growth and profitability of the Agency Banking Business.
Main Responsibilities:
- Oversee end-to-end recruitment processes of agents, including postings, screening, and offer management.
- Design and execute agent training and development programs to enhance skills and career growth
- Preparation of Training / Meeting budgets, venues and logistics for better execution
- Training presentation with related records including minutes & attendance lists being general or Departmental for compliance purpose
- Live participation in agency User Acceptance Testing (UAT) and request for change for new and existing products
- Scheduling the Agents/Branches training sessions during the regular field visits (3 times per week planned)
- Monitoring the new recruited, inactive, and dormant Agents for required advice
- Detecting potential areas that need support and improvement during the field visits and proximity Management for new recruitment
- Oversee compliance with recruitment policies, employment laws, and inclusion initiatives.
- Coordination and monitoring of branch agency supervision activities, mainly based on weekly route plans
- Ensure that agents’ satisfaction levels are high such that agents’ referrals are generated given good services.
Educational qualifications and work experience:
- Bachelor’s degree in finance, Business Administration, related field, Technology
- Possession of Professional Qualifications in Banking is an added Advantage.
- Minimum Three (3) years of experience
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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