Summary
Date Posted: Thursday, June 18, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Are you in?
Come, and be where it begins.
Our Exciting Opportunity
We are looking for Service Engineer for Rwanda ECW platform. It is critical role to deliver within DevOps model within entire delivery framework. The role will be working closely with customer Group and OPCO technology teams as well as Mobile Financial Services Unit. Internally it will be required to work closely with program manager such as Mobile Money, Hub Head and Operations Assurance Head. .

You will
• Handle customer complaints and issues
• CAB participation & Change Coordination.
• End to end issue handling and coordination with GSC and DevOps Sweden Teams
• Be the single point of contact for all Operational issues in the OpCo· Daily single Customer Complaints handling and Customer Care issues·

Job Skills: Not Specified

To be successful in the role you must have
• Experience in Managed Services in Operational assurance or SME areas. 3+ Years
• Experience in Ericsson Converged Wallet Solution Integration and equivalent e-wallet product 2+ Years
• Understanding of Ericsson Wallet Platform or adjacent BSS domains products as Charging System
• BSS Experience 3+ years
• Should be Result oriented.
• Can handle stressful and ambiguous situations
• Excellent communication in written and spoken English
• Self-motivated with drive and initiative, collaborative, relating and networking
• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment
• University Degree in Technology, preferably MSC

Job Education Requirements: University Degree
Job Experience Requirements: 3 years

Work Hours: 8

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Job application procedure
Click here to apply:
https://jobs.ericsson.com/main/jobs/373792?lang=en-us&previousLocale=en-US   

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