Summary
Date Posted: Monday, May 17, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary/Purpose
• The Delivery Driver is responsible for loading, transporting and delivering items to clients or businesses in a safe and timely manner.
• He/She is also responsible for driving staff to meetings and other business activities, as necessary. At times,
• she/he will drive staff to other program locations in Rwanda, occasionally requiring overnight stay outside of Kigali.

Main Responsibilities
The responsibilities are but not limited to:
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied;
• Assisting with loading and unloading items from vehicles;
• Analyze delivery address, determine appropriate routes and maintain schedule;
• Drive safely and deliver products within deadlines;
• Ensuring delivery notes are signed upon delivery;
• Providing excellent customer service, answering questions, and handling complaints from clients;
• Adhering to assigned routes and following time schedule
• Abiding by all transportation laws and maintaining a safe driving record;
• Preparing reports and other documents relating to deliveries;
• Report any accidents or injuries to Supervisors immediately;
• Perform vehicle inspection such as checking fluid level, tire pressure and timely service or repairs;
• Notify supervisors about any major repairs and maintenances;
• Maintain the vehicle clean and safe;
• Work with support team to provide exceptional customer services and address customer concerns;
• Perform vehicle inspection before and after each trip
• Adhere to company operating policies and procedures.
• Maintain driving log, prepare vehicle performance forms and complete daily paperwork;
• Provide special care in delivering products.
• Additional responsibilities may be added based on need, competency and interest. This role will interface with all SHR-LLC staff and at times will support NGO initiatives for coffee growers.

Requirements Of The Role
• Proven working experience as a Delivery Driver;
• Valid driver’s license; Category B&D
• Excellent organizational and time management skills;
• Good driving record with no traffic violations.
• Attention to detail;
• Excellent verbal and written communication skills;
• Ability to communicate in English;
• High school degree.

Key Deliverables
• On time deliveries to wholesale clients and other partner
• Accurate, up to date, car log;
• Schedule of routine car maintenance
• Well maintained and safe company vehicle

Key Indicators
# deliveries per week
Timely and accurate deliveries
Routine maintenance checks with minimal oversight

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:
Candidates need to send a signed Cover letter in PDF format, updated CV and copy of the driving license mentioned above.
All those documents should be sent through email: recruitment@sustainablegrowers.org 
Please note that only shortlisted candidates will be called to attend for the tests
Female candidates are encouraged to apply.

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