Summary
Date Posted: Friday, March 08 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
• In charge of pre-sales, design, and implementation of end-to-end IT infrastructure solutions

Main Duties/Responsibilities:
• Requirements Analysis:
1. Collaborate with stakeholders to gather and understand business and technical requirements.
2. Conduct thorough analysis of existing infrastructure and systems to identify opportunities for improvement.
• Solution Design:
1. Design comprehensive and scalable IT infrastructure solutions that align with business goals.
2. Develop architectural blueprints, diagrams, and documentation to communicate the proposed solutions to technical and non-technical stakeholders.
• Technology Evaluation:
1. Stay abreast of emerging technologies and industry trends.
2. Evaluate and recommend hardware, software, network, cybersecurity, and cloud solutions to meet business requirements.
• Collaboration:
1. Work closely with cross-functional teams, including network engineers, security specialists, and system administrators, to ensure integrated and cohesive solutions.
2. Collaborate with project managers to develop project plans and timelines.
• Security and Compliance:
1. Integrate security best practices into infrastructure designs.
2. Ensure that solutions comply with relevant industry standards and regulatory requirements.
• Implementation Oversight:
1. Provide guidance and support during the implementation phase to ensure solutions are deployed according to the architectural design.
2. Troubleshoot and resolve technical issues that may arise during implementation.
• Capacity Planning:
1. Conduct capacity planning to ensure that infrastructure solutions can handle current and future workloads.
2. Recommend and implement scaling strategies as needed.
• Documentation:
1. Maintain accurate and up-to-date documentation of infrastructure designs, configurations, and changes.
2. Create knowledge transfer documents for operational teams.
• Continuous Improvement:
1. Identify opportunities for process improvement and optimization of existing infrastructure.
2. Participate in post-implementation reviews to gather feedback and improve future designs.
Cybersecurity being one of ISCO ISP’s business priorities, the following are additional specific responsibilities:
1. Technical Expertise: Serve as a subject matter expert in cybersecurity, understanding the latest threats, vulnerabilities, and industry best practices.
2. Pre-Sales Support:
o Collaborate with the sales team to provide technical support in pre-sales activities, including product demonstrations, presentations, and solution design.
o Collaborate with the sales team to understand customer pain points and provide technical insights to help tailor sales strategies.
o Contribute to the development of technical proposals and responses to Requests for Proposal (RFPs), ensuring alignment with customer requirements.
3. Customer Engagement and Solution Design:
o Engage with customers during the pre-sales process, demonstrating the value of cybersecurity solutions and addressing technical inquiries.
o Work closely with customers to understand their cybersecurity needs and design tailored solutions that address specific challenges and requirements.
o Analyze customer requirements and translate them into technical specifications for the development and implementation of cybersecurity solutions.
o Build and maintain strong relationships with key customers, vendors, and other stakeholders, including IT teams, security professionals, and decision-makers.
4. Product Knowledge:
o Maintain in-depth knowledge of the organization's cybersecurity products and services, staying current with updates and enhancements.
o Continuously update skills and knowledge through training and professional development.
5. Proof of Concept (PoC): Develop and deliver proof of concept demonstrations to showcase the functionality and effectiveness of cybersecurity solutions in real-world scenarios.
6. Technical Presentations: Conduct technical presentations and workshops for customers, showcasing the organization's cybersecurity solutions and their alignment with customer needs.
7. Security Awareness Training: Provide security training and awareness programs to educate customers on security best practices, policies, and procedures.
8. Security Audits and Compliance: Conduct security audits to assess compliance with security policies and regulatory requirements. Work with compliance teams to ensure adherence to industry-specific standards.
9. Security Architecture Review: Review and assess the security architecture of new and existing systems, ensuring that they meet security requirements and standards

Education and Professional Qualifications:
• Bachelor’s degree in computer science, Information Technology, or a related field.
Working Experience:
• 5+ years of experience in IT infrastructure design and architecture.
Skills, Knowledge and Abilities:
• Excellent communication and presentation skills.
• Experience in pre-sales or customer-facing technical roles is a plus.
• Proven experience in similar roles with a focus on designing and implementing security solutions is In-depth knowledge of networking, servers, storage, virtualization, and cloud technologies. A plus.
• Strong knowledge of cybersecurity principles, practices, technologies, and tools.
• Relevant certifications including network professional certifications, AWS certifications, Microsoft Azure certifications, cybersecurity certifications, and any other industry recognized certifications.
Internal Contacts External Contacts
• Managers
• Department co-workers
• Other department co-workers • Customers
• Suppliers
• General public

Key Performance Indicators
Target Area
(Key performance areas) Measure
(To be determined between Employee & Supervisor)
Enhance Profitability
Customer Satisfaction
Internal Business Processes
Learning and Growth


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should timely submit their soft application files including the following documents:
• Application letter addressed to the ISCO Managing Director,
• Curriculum Vitae,
• A copy of National ID,
• A copy of the required qualifications mentioned in the JDs, and
• A proof of the required work experience mentioned in the JDs.
The above required application documents should be submitted in soft copies via Isco website:
https://isco.co.rw/career 
Only the qualified candidates will be shortlisted for interview.
Deadline for submission is on 15th March 2024 by 17:00 Hrs.
Done at Kigali, on 7th March 2024.
Pamela MUTESI
Ag. Managing Director

All Jobs

QUICK ALERT SUBSCRIPTION