Summary
Date Posted: Friday, September 27 2024, Base Salary: Not Disclosed

JOB DETAILS:
The job purpose of a Business Analyst is to identify business needs, propose solutions, support core systems, and facilitate communication between stakeholders and system vendors to improve processes and achieve organizational goals.

PRINCIPAL ACCOUNTABILITIES.
• Analyze existing systems and redefining them to consider changes in system requirements or equipment configurations (Systems Automation)
• Collection and Analysis of project requirements, and Assistance to the developmental/Vendor team in optimizing their work.
• Providing developmental suggestions to the company and improving operational efficiency.
• To maintain and monitor system integrations (AIMS,EO2,D365 AND D365)
• Developing and directing software system validation and testing methods.
• Write and test code to ensure compatibility and stability: refine and rewrite, as necessary.
• Design, develop, modify, and implement software functionalities in the software full stack.
• Determine root cause for software issues and develop practical, efficient, and permanent technical solutions.
• Lead and develop procedures documentation for knowledge transfer.
• Working closely with system users and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.
• Managing the software development lifecycle.
• Monitoring system performance and server performance.
• Communicating key project data to team members and building cohesion among teams.
• Creating innovative solutions to meet our company’s technical needs.
• Provide and assist in training and support to users for newly developed applications.
• To provide support, including procedural documentation and relevant reports
• Monthly reporting on system functionalities and critical exposures.
• To perform any other task that may be assigned by his superior.

Qualifications and experience
• BSc/Ba in Information Technology, Computer Science or a related discipline
• Professional certification (e.g. Agile, SQL, Power BI, Power Apps) would be an added advantage.

Skills and competencies
Analytical Skills
• Critical Thinking:Ability to analyze complex problems and develop innovative solutions.
• Data Analysis:Proficiency in interpreting and analyzing data to support decision-making.
Communication Skills
• Verbal Communication:Effective communication with stakeholders at all levels.
• Written Communication:Clear and concise documentation of requirements, reports, and other materials.
Technical Skills
• Software Proficiency:Familiarity with business analysis tools (e.g., MS Excel, SQL, BI tools like Tableau, Power BI).
• System Knowledge:Understanding of core systems, ERPs, CRMs, and their functionalities.
• Database Management:Ability to work with databases, write queries, and understand database design.
• Programming Basics:Basic knowledge of programming languages (e.g., Python, R) for data analysis.
• Requirements Management Tools:Proficiency in using tools like JIRA, Confluence, and Trello.
• Process Modeling:Skilled in using modeling tools like Visio, Lucidchart for creating process flows and diagrams.
• API Integration:Understanding of API functionalities and how to integrate different systems.
• System Testing:Ability to develop and execute test plans and test cases.
• Cybersecurity Awareness:Basic understanding of security principles to ensure data protection and compliance.
Project Management
• Organization:Ability to manage multiple tasks and projects simultaneously.
• Time Management:Efficiently plan and prioritize tasks to meet deadlines.
Problem-Solving
• Root Cause Analysis:Identify the underlying causes of issues and develop effective solutions.
• Decision Making:Make informed decisions based on data and stakeholder input.
Interpersonal Skills
• Stakeholder Engagement:Build strong relationships with stakeholders to understand their needs and expectations.
• Collaboration:Work effectively with cross-functional teams and vendors.
Business Acumen
• Industry Knowledge:Understand the industry landscape and business trends.
• Financial Literacy:Basic understanding of financial principles and business metrics.
Adaptability
• Flexibility:Adapt to changing business environments and requirements.
• Continuous Learning:Stay updated with new technologies and methodologies.
Attention to Detail
• Accuracy:Ensure precision in data analysis and documentation.
• Thoroughness:Conduct comprehensive reviews and validations of solutions.
Negotiation Skills
• Conflict Resolution:Resolve conflicts between stakeholders and vendors effectively.
• Persuasion:Influence stakeholders to gain consensus on proposed solutions.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Please visit our careers page through:
https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/IT-Business-Analyst_JR-58804?q=rwanda 

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