Summary
Date Posted: Thursday, April 15, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Systems and Network Administrator
Essential skills:
• Advanced knowledge of Windows, Active Directory, Office, and Office365 configuration and maintenance
• Advanced knowledge of Linux (Debian and Red Hat) configuration and system functions
• Advanced knowledge of Cloud (Azure, AWS, GCP) with ability to configure VMs and Web Applications
• Knowledge of websites design and hosting (including JavaScript/HTML/CSS/Apache)
• Administration and installation of VOIP and phone systems such as Asterisk
• Advanced understanding of ISP services/protocols/concepts (IP, TCP, DNS, Mail, HTTP(s), Routing, Switching)
• Hardware installation & configuration (Cisco, Juniper, HP, desktops, laptops, mobile devices)
• Installation and management of monitoring & logging tools (e.g. Zabbix, Nagios, Solarwinds)
• Knowledge in collaborative/ERP/CRM/accounting software and credentials management systems.
• Experience in systems integration and migration
• Experience with virtualization (e.g. VMware, VirtualBox)
• Strong analytical and troubleshooting abilities with attention to detail
• Energetic team player with excellent interpersonal skills
• Strong organization and time management skills with the ability to multi-task
• Excellent technical written and verbal English .

Desirable skills:
• Good written and verbal French, Kinyarwanda, and Swahili
• Knowledge of OSX/macOS
• Experience managing and configuring databases (including MySQL)
• Experience in security and business continuity, disaster recovery
• Experience working to security standards such as ISO 27001
• Cabling, patching, and physical network installations

Responsibilities include:
• Maintenance and administration of computing environments including systems, applications, and hardware.
• Configuration, management, and maintenance of cloud system.
• Website, SSL certificate, and domain management.
• Management of user accounts and on-boarding and off-boarding of employees.
• Protecting data, software, and hardware by coordinating, planning, and implementing IT security measures.
• Maintenance, configuration, and monitoring of devices and security
• Organization and scheduling of upgrades and maintenance with minimal downtime.
• Configuration, monitoring, and maintenance of backup and replication, including documentation and testing.
• Systems and Services monitoring (e.g. Zabbix, PRTG).
• Proactive identification of issues and production of solutions/proposals that address these issues.
• Maintenance of equipment inventory and records/logs of repairs and fixes.
• Troubleshooting, diagnosing and resolving hardware, software, and other system problems.
• Provision of technical support for offices and employees (some out-of-hours support may be required).
• Creation and maintenance of IT-related documentation and training material.
• Keeping up to date with new technology, potential security vulnerabilities, and resolution methods.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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