Summary
Date Posted: Friday, August 30 2024, Base Salary: Not Disclosed

JOB DETAILS:
Location: Kigali, Rwanda
The infrastructure intern provides support in various tasks and projects, gaining practical
experience in the field of information technology. They assist in troubleshooting technical issues, maintaining IT infrastructure, and contributing to the overall efficiency of the organization technology resources.

Duties and Responsibilities
• Assist end-users with technical issues, including hardware and software problems
• Troubleshoot and resolve enterprise IT related problems.
• Provide basic technical assistance via phone, email, or in person.
• Help with routine maintenance and updates of computing systems and software
• Perform system backups and data recovery procedures
• Install, configure, and update software and operating systems.
• Maintain documentation of hardware and software inventory.
• Create and update IT procedures, manuals, and knowledge base articles
• Support IT projects, including upgrades, migrations, and new technology
• implementations
• Research and evaluate emerging technologies and make recommendations.
• Requirements and qualifications
• Must have hardware administration certifications in any of the hardware vendors like
• Oracle, IBM, HP, NetApp or Dell/EMC
• Hardware knowledge of servers and enterprise storage systems
• Must have System Administration knowledge of either Red Hat Linux or at least one of
• the Unix Operating Systems e.g. Oracle Solaris or IBM AIX. Those with extensive Linux

experience will be considered
• Must have knowledge in virtualization solutions like VMWare or Hyper-V
• Must be willing to work at odd hours as work demand
• Ability to write reports such as Root Cause Analysis
• Must have good customer relations
• A Bachelor’s Degree in Computer Science, Information Systems or any relevant field
• Graduated within the past 4 years

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Remuneration
• An attractive package will be offered to successful candidates, commensurate with skills and experience.
• Interested candidates should send their cover letter, CV and other required information via the “Apply” button below.not later than 7th September 2024.
• Interested and qualified? Click here to apply

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