Summary
Date Posted: Friday, February 03, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Supervisor of Business Support
job requisition id
R3522
This supervisor leads a team of administrative staff in support of a larger work group. The primary purpose of this position is to provide full, daily supervision for assigned staff. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to meet specific objectives. The incumbent will ensure completion of department responsibilities following established practices, organizational strategy, department guidelines, and within approved budget.

Responsibilities
• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Provides leadership, planning and consultation to subordinates, executives, and peer management in the successful alignment of assigned department resources to ensure achievement of operational priorities and initiatives, integrating priorities within organizational strategies to ensure that department's purpose is fulfilled.
• Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, service level agreements, and other Compassion standards, ensuring compliance with regulatory and board policies.
• Selects, manages and develops assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability.
• Supervises staff that proofread records, documents, or forms and other correspondence and often schedules large and complex meetings, records meeting minutes, coordinates travel, welcomes and hosts visitors, and prepares agendas and itineraries.
• Provides supervision and client service such as answering questions, explaining processes, and communicating complex or detailed information as well as, overseeing the creation, tracking, and reporting for the department or work group.
• May supervise support staff that often communicate with staff in other teams, work groups, or international offices to facilitate processing of information or work product, follow-up on accuracy and process compliance, and ensure clear understanding between functions on strategic issues.
• Works through subordinate support staff to ensure the ordering of supplies or services, arrangement for shipping or transportation, or provision of other logistical services in accordance with standard practices and policies. May provide notary services as required.
• Supervises staff who perform a variety of general support work such as answering phones, entering and retrieving electronic data, or sorting and distributing mail.
• May manage office vehicle fleet, purchasing and service contracts including relationships with external suppliers, oversee facility utilization, maintenance and cleanliness.

Faith
• Has a personal relationship with Jesus Christ.

Culture
• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
Education
• Bachelor's Degree in Management or related fields.


Experience
• At least 3 years managerial experience

Licenses and Certifications
• Certification from a nationally or internationally recognized organization in a related field.
*Equivalent education, training and/or certification may be substituted for experience and education shown above
Working Environment
Office – Standard Office Environment
Physical Demands
Sitting, standing, and/or walking for up to 8 hours per day
Travel Requirements
May be required to travel up to 10% of normal schedule

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
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