Summary
Date Posted: Friday, October 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Service Engineer
“Novian technologies” and “NRD Rwanda“company, Based in Kigali, are part of the INVL Technology group. „NRD Rwanda“ company is responsible for Regional sales, project leadership, support, and maintenance for Rwanda, Burundi, and DRC. “Novian Technologies” has been working in Rwanda since 2015 and has implemented critical IT infrastructure projects and provided maintenance and IT operations for our customers. Companies, together with the partners, have already implemented various projects in Mauritius, Zimbabwe, and Burundi and are consistent in growing their presence in African markets.

We are looking for a full-time SERVICE ENGINEER in Rwanda, Kigali.
We will entrust a new colleague to provide IT infrastructure services for our clients in Southeast Africa, working with „Novian Technologies“ and NRD Rwanda. You will work in a team with IT engineers from Europe, organizing work together and addressing challenges in the partnership.

Requirements for the employee:
• We are looking for a responsible, communicative team member with a degree in information technology or a related field and at least two years of experience in computer hardware and Microsoft systems administration;
• This position requires a good knowledge of computer hardware, experience in maintaining IT infrastructure, and a love for technology;
• It is essential that the new team member wants to learn, develop and deepen his knowledge of various IT infrastructure services, Microsoft systems, and products. Having Microsoft certificates will be considered an advantage;
• Good knowledge of English is necessary (verbally and in writing); the french language will be considered an advantage.

The main job tasks for this role:
• To maintain Critical IT infrastructure components;
• To support and help our engineers who operate remotely with tasks on-site;
• To work in project-based activities related to the Infrastructure HW implementation;
• Perform IT infrastructure audit by collecting assets and documenting them;
• Configuring the hardware, preparing it for use, installing the necessary software, and diagnosing and troubleshooting problems;
• You will have to communicate with clients who are scattered around Africa;

About us:
“Novian technologies” and “NRD Rwanda“company, Based in Kigali, are part of the INVL Technology group. „NRD Rwanda“ company is responsible for Regional sales, project leadership, support, and maintenance for Rwanda, Burundi, and DRC. “Novian Technologies” has been working in Rwanda since 2015 and has implemented critical IT infrastructure projects and provided maintenance and IT operations for our customers. Companies, together with the partners, have already implemented various projects in Mauritius, Zimbabwe, and Burundi and are consistent in growing their presence in African markets.

Qualifications
• Personal confession of faith in Jesus Christ and commitment to the mission of HOPE International
• Minimum of a Bachelor’s degree in a relevant field (i.e. international development, economics, or business management); advanced degree preferred
• Demonstrated 5+ years of experience working with savings groups or holistic community development strongly preferred
• Strong cross-cultural sensitivity, experience, and communication skills. Preference for candidates who have tangible work experience in multiple countries in the region
• Self-starter, takes initiative on projects, attentive to detail, and timely
• Experience in consulting, mentoring and/or coaching teams not directly managed
• Experience working with partnerships of different kinds including church denominations and/or NGOs
• Experience applying participatory education (adult learning principles) and facilitating trainings preferred
• Requires willingness and ability to travel up to 75 nights per year, mostly international trips to visit partner programs
• Excellent written and verbal communication skills
• Fluent in spoken and written English. Strong preference for additional language skills (French or Swahili preferred)

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
For further questions, please contact Mr. Ephrem Bizimana via email: ebi@nrd.no. 
Apply for a job: j.venckiene@novian.lt  and ebi@nrd.no 
Starting date (2022-10-20)


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