Summary
Date Posted: Thursday, July 11, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
UNIVERSITY TEACHING HOSPITAL OF KIGALI .

  Job Responsibilities:
• Maintain a thorough knowledge of all departments, our hospital network, services deliveries so that customers are provided with accurate information on the provider and proceed general queries with confidence at all times.
• Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders of Ethic committee leader.
• To establish excellent relationships of health care providers to managers of the hospital.
• To conduct regular visits to the frontlines at the point of service & to listen to their concerns and feedback
• Ensuring Customer image outside CHU
• Make a weekly report on claims or complaints from customers
• Make a weekly, monthly, quarterly and annual report on the evaluation of activities
• Submit monthly, quarterly and annually report to the supervisor
• Perform other related duties as required

Job Skills: Not Specified

  Job Qualifications:
• A0 in social work, sociology, clinical psychology or public health with background in health sector.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
  Follow the link below to apply
http://recruitment.mifotra.gov.rw/Applications/Apply/3703

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