Vacancy title:
Senior Manager BankTech

[Type: FULL_TIME, Industry: Telecommunications, Category: Management]

Jobs at:
MTN Rwanda

Deadline of this Job:
Thursday, October 16 2025

Duty Station:
Kigali | Kigali | Rwanda

Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Mission/ Core purpose of the Job:

The SM BankTech is responsible for driving the development of the BankTech strategy and the successful delivery of BankTech solutions through new, innovative and customer-friendly solutions. The role works closely with other functions such as Commercial Operations to maximize revenue growth and RoI.

Key Performance Areas:

• Oversee and manage Credit Risk operations in line with Group DigiFin guidelines
• Cascade BankTech solutions designed in the group for the OpCo and provide inputs for localization
• Design a loyalty solution and scheme to support the growth of BankTech products
• Customize/localize BankTech solutions and products to support corporate and government requirements.
• Deploy solutions to cover the maximum number of banktech use cases
• Ensure solutions deliver the best user experience and value to every key stakeholder of the BankTech ecosystem.
• Manage and resolve escalations that have an impact on the critical path of service delivery
• Develop an operational playbook to drive BankTech solutions and provide strategic guidance for its implementation
• Oversee the implementation of solutions for new products
• Support to develop and maintain the best value proposition to both consumers and partners, in collaboration with the Commercial Operations team
• Manage the implementation of new products and services
• Manage the development and implementation of the go-to-market strategy to drive BankTech products, in collaboration with the Commercial Operations team
• Review and identify key risks, issues, and dependencies and set mitigation actions
• Manage negotiations, close deals and sell additional services to partners
• Leverage on analytics, mobile data and mobile advertising to develop fit for purpose solutions
• Ensure that appropriate processes and models are in place to drive traction and reduce players in the value chain
• Identify and tap into BankTech opportunities through partnerships and relevant channels
• Work closely with the other teams within Fintech and support functions to optimize the revenue generation opportunity and demonstrate strong ROI
• Ensure the creation and maintenance of high-quality relationships with all target customers
• Provide input into the development and implementation of short-term and long-term sales plans for the organization
• Analyze organizational dynamics at the prospective customer and develop the most effective products and solutions
• Cascade the Group strategy to create a sub-functional strategy aligned with the overarching business goals, under the oversight of the Chief Product Officer
• Ensure effective implementation of the sub-functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Oversee regular review of the sub-functional strategy and roadmap, under the oversight of the Chief Product Officer, to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Closely monitor all projects initiated in the function
• Review and finalize objectives, targets and budgets for the function, under the oversight of Chief Product Officer Requirements
• Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the Chief Product Officer as and when required
• Develop and manage budgets, where required.
• Sign-off / make decisions regarding tactical changes and where required, seek sign-off from Management

Work Hours: 8

Experience in Months: 60

Level of Education: postgraduate degree

Job application procedure

How to apply:

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 16th October 2025. MTN Website portal: Click Here to Apply Now

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to +250788319965

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