Vacancy title:
Security Officer

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Protective Services]

Jobs at:
Grand Legacy Hotel

Deadline of this Job:
Sunday, June 22 2025

Duty Station:
Rwanda | Kigali | Rwanda

Summary
Date Posted: Wednesday, June 18 2025, Base Salary: Not Disclosed

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JOB DETAILS:

To ensure the safety and security of hotel guests, staff, and property by maintaining a visible presence, preventing incidents, and responding swiftly to emergencies.

RESPONSIBILITIES

• Familiarity with access control systems, CCTV operation, and fire safety equipment
• Basic first aid and CPR skills are preferred
• Patrol hotel premises (lobby, parking, guest rooms, service areas) and monitor CCTV to maintain safety and detect security breaches
• Control access points screen guests, visitors, staff, and luggage; enforce hotel policies on entry and exit
• Respond promptly to alarms, emergencies, disturbances, and suspicious activities; report and document incidents accurately.
• Provide assistance to guests escort as needed, offer directions, and handle inquiries in a polite, professional manner
• Enforce safety protocols: fire safety, emergency evacuation, access control, and conflict de-escalation.
• Maintain daily logs and incident reports; communicate issues to supervisors and coordinate with law enforcement when required.
• Conduct regular checks of CCTV, safety equipment, emergency exits, and patrol assigned zones
• Uphold a visible presence to deter theft, vandalism, or misconduct acting decisively and calmly

REQUIREMENTS

• Secondary school certificate or equivalent; vocational training in security or hospitality an advantage
• Minimum 5 years of security experience, preferably in hotel or customer service environments.
• Fluent in English; proficiency in French or Kinyarwanda is a strong advantage.
• Proven work experience as a Security Officer, preferably in the hospitality sector.
• Strong physical presence and alertness.
• High level of integrity, confidentiality, and discipline.
• Good communication skills in Kinyarwanda and English, Swahili, French are an added advantage.
• Ability to remain calm under pressure and handle conflicts professionally.
• Basic report writing and incident documentation skills.
• Knowledge of hotel safety procedures and emergency response protocols.
• Candidates for this job must have no criminal record

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure
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