Summary
Date Posted: Thursday, March 07 2024, Base Salary: Not Disclosed

JOB DETAILS:
The Job
As the Restaurant Operations Manager, you will be responsible to oversee the day-to-day operations of the restaurant’s establishment. You will be reporting directly to the General Manager, you will be responsible for ensuring smooth and efficient restaurant flow, maximizing performance, and exceeding guest expectations.

Main Tasks And Responsibilities.
• Staff Management:
o Oversee all front-of-house and back-of-house operations, including staff scheduling, shift assignments, performance evaluations, and training & development initiatives.
o Foster a positive and productive work environment, effectively delegating tasks and resolving staff conflicts.
o Ensure compliance with all company policies and safety protocols.
• Inventory & Cost Control:
o Manage inventory levels of food, beverages, and supplies, coordinating with suppliers and placing orders to maintain optimal stock.
o Monitor purchase orders and delivery receipts, ensuring accuracy and price verification.
o Implement cost-saving measures and track daily sales and costs, preparing performance reports for analysis.
• Guest Satisfaction:
o Liaise with guests to address any concerns and ensure a positive dining experience.
o Monitor the quality of food and service, implementing measures to continuously improve guest satisfaction.
o Develop and implement promotional strategies to attract and retain customers.
• Operational Efficiency:
o Maintain cleanliness and sanitation standards throughout the restaurant, adhering to all health and safety regulations.
o Implement and improve operational procedures to ensure smooth workflow and optimal efficiency.
o Manage restaurant equipment and facilities, coordinating repairs and maintenance as needed.
• Additional Responsibilities:
o Manage liquor licensing and permits.
o Develop and implement food safety programs.
o Assist with special events and catering.
o Stay up-to-date on industry trends and best practices.

Qualifications
The job holder should have the following qualifications.
1. Minimum 3 - 5 years of experience in restaurant operations management.
2. Proven track record of success in achieving operational efficiency and cost control.
3. Passion for the hospitality industry and commitment to delivering exceptional guest experiences
4. International experience is desirable.

The Right Person For The Job
The ideal candidate should possess the following skills and competencies.
• Strong leadership and communication skills, with the ability to motivate and guide a team.
• Excellent organizational and time management skills, with the ability to prioritize effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite and restaurant management software.
• Strong analytical skills and experience with financial reporting.

What We Are Offering The Right Person
We are offering a competitive salary and benefits package, including paid time off and profit sharing bonuses to the right candidate.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Visit www.careeroptionsafricagroup.com  and www.hreastafrica.com  for more details on this position.
• Send CV only to recruitment_rw@careeroptionsafricagroup.com  by 16th March 2024 subject heading, as RESTAURANT OPERATIONS MANAGER-RWANDA. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.
• Candidates who do not hear from us by this date should consider their applications unsuccessful.

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