Summary
Date Posted: Thursday, January 19, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Recovery officer
Adarwa Cooperative is a cooperative registered in the register of cooperatives in Rwanda Cooperative Agency (RCA) with registration number is 285. It’s formed by 157 members where majority members` main activities are transforming and selling woods, the business is located in Musezero village Gisozi sector, Gasabo district this cooperative was formed in 1988 and accepted legally in 2006. The so known Gakinjiro or Gakiriro is the center of woods business from several years in improving the quality of the businesses especially in wood sector.
Position Title Recovery officer
Location Gisozi-Gakiriro
Contract type Open-ended with a consideration of 3 months’ probation
Estimated Start Date As soon as possible
Announcement Closing date 30th January,2022
Context:
Under the supervision of Operation manager, a recovery officer in a marketplace is responsible for collecting payments and outstanding debts from customers who have failed to pay. This may involve sending reminder letters, making phone calls, and negotiating payment plans.
The recovery officer may also be responsible for implementing legal action against customers who refuse to pay. Additionally, they may work to improve the marketplace's credit and collections processes to prevent future debt issues. In general, a recovery officer needs to be knowledgeable in credit and collections policies, as well as legal procedures.
Strong communication and negotiation skills are also important in this role.

The duties and responsibilities of a recovery officer typically include:
• Correcting and receiving payment
• Locating and contacting individuals or clients that have defaulted on their debts.
• Negotiating payment plans and arrangements with debtors to help them repay their outstanding debts.
• Keeping accurate records and updating information on debtors' financial status and payment history.
• Investigating and verifying the financial assets and income of debtors to determine their ability to repay their debts.
• Coordinating with legal and collections teams to take legal action against debtors who are unable or unwilling to repay their debts.
• Communicating with other departments within the co-op to ensure that all relevant information is shared and that all actions are taken in accordance with co-op policies and procedures.
• Keeping up-to-date with relevant laws and regulations related to debt collection and recovery, and ensuring that all actions taken by the cooperative are compliant with these laws.
• Providing training and support to other team members, as well as managing and supervising their work.
• Performing other related duties as required by management

Required Qualification and Experience
Education and Experience
• University degree with 2 years of work experience, or
• Completed secondary education with 4 years of relevant field
• Advanced computer skills and MS office programs, particularly Excel and Accounting software experience
• A very good command of written and spoken Kinyarwanda and English

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Interested candidate is invited to submit their application to adarwacoopera@gmail.com 
The subject of your email must indicate the position title and names. In order for an application to be considered valid, ADARWA will only accept application which should include an updated CV and an application letter (not more than one page)
TWAGIRAYEZU Thadee
President of Adarwa Cooperative
Done at Kigali on 17th January,2023
 

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