Summary
Date Posted: Wednesday, July 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Public Relations & Communication Officer
Level:4.II

Job description
• Elaborate the annual communication plan and budget of the Ministry;
• Elaborate and ensure internal communication for a better implementation of the communication plan of the Ministry;
• Build and sustain relationships with various public and private media;
• Collect and manage complaints from clients/publics on internal services and needs of public in terms of Ministry's information and mandate;
• Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
• Develop methods, tools to be used in the surveys;
• Collect, compiles and analyzes the results of investigations and complaints received in the suggestions' box and identify key ideas;
• Collect and processes information from users on their expectations, satisfactions, and type of disputes with the Ministry;
• Advise and recommend on how to improve the image and quality of the services delivered by the Ministry;
• Draft messages, write speeches and press releases for the Ministry;
• Organize and facilitate media interviews with the Ministry;
• Organize press conferences to disseminate the updates on the Ministry’s activities;
• Write articles to be published in newspapers and online media on the achievements of the Ministry;
• Regularly update the Ministry website and social media platforms such as Twitter;
• Routinely provide information about the Ministry to the public;
• Participate in organizing the Ministry’s major events to enhance its visibility.

Minimum Qualifications
• Bachelor's Degree in Communication
0 Year of relevant experience
• Bachelor's Degree in Journalism
0 Year of relevant experience
• Bachelor's Degree in Public Relations
0 Year of relevant experience
• Bachelor's Degree in Media
0 Year of relevant experience
• Degree in any other field with a relevant professional experience in communication, media and/or public relations
3 Years of relevant experience

Competency and Key Technical Skills
• Integrity
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Analytical skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Verbal, non-verbal and written communication skills
• Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
• Report writing and presentation skills
• Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences
• Ability to develop and implement communications initiatives using appropriate tools and channels;
• Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
• Creative thinking skills and solution-oriented attitude;
• Ability to convey ideas clearly and concisely;
• Knowledge of online communication tools with special emphasis in audio-visual production and dissemination">

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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