Jhpiego is a nonprofit organization for international health affiliated with Johns Hopkins University and was founded in 1973 to create and deliver transformative health care solutions that save lives. In partnership with national governments, health experts and local communities, Jhpiego builds health providers’ skills and develops systems that save lives now and guarantee healthier futures for women and their families. Since 1989, Jhpiego has been improving the quality of health care for Rwandans through different projects, and it is currently implementing different projects including a five years Tubeho USAID funded project aims to accelerate reductions in maternal, newborn and child morbidity and mortality.

As per policy Jhpiego cover medical insurance of its staff and their legally accepted dependents at the maximum level. As part one of motivation and retentions strategy, the organization ensure to have the best medical cover for its staff and their dependents. The current medical scheme will be expiring on 31^st December 2024. It is in this regard that we are requesting medical service providers who can provide the medical scheme for the next year starting from 1^st January 2025 to 31^st December 2025.

Summary Descriptions and Pricing reference

 Method of Submittal

Apply via Rwanda.Procurement@jhpiego.org , only protected document and attach your proposal (both Technical and Financial proposals all in one Document). Then, submit hardcopies to our office located at Gasabo, Kacyiru, KG 563 Street, Rise Golf Building, 3rd Floor Kigali, Rwanda. Office Tel (+250)788381188.

 N.B: When submitting hardcopies, please ensure Technical and Financial proposals are submitted together into different documents:

• Technical proposal to be submitted in a PDF document (readable)
• Financial Proposal to be submitted in a locked PDF and Excel documents with a password which shall be requested to be shared later during the bid evaluation (failure to do so will lead to immediate disqualification).

III. Description of Service

The purpose of this Request for proposal is:

• To invite legally registered Medical Insurance Service Providers having their offices in Kigali-Rwanda to submit proposals for an all-inclusive group of medical insurance for Jhpiego Staff in Rwanda.
• To provide extensive medical protection (Consultation, Analysis and Lab tests, Medical surgical treatment, Drugs, Maternity, and Hospitalization, as well as fitness facilities) for employees and their legal dependents by offering quality services.

Bid prices must be expressed in Rwanda Francs (RWF). This procurement is open to offers from organizations that are incorporated or legally organized under the laws of any country which is not sanctioned by the US Government. Offers from organizations that are incorporated or legally organized under the laws of any country which is sanctioned by the US Government shall not be considered.

Requirements: 

A. ADMINISTRATIVE DOCUMENTS

1) Bid submission letter and Price schedules well printed and properly organized.

2) Must be registered with Insurance Regulatory Authority for the current year2024(please note that in case service provider has been successfully, the certificate of registration for the year 2025 will be requested before signing agreement). Attach the proof of the document.

3) Must have a bank guarantee Minimum of twenty (20) Million, issued by the Bank. Attach a certified copy.

4) Must have a Professional Indemnity Insurance Cover of at least Eighty (80) Million Rwandan Francs. Attach a valid copy.

5) Must attach a detailed company profile

6) Registration company certificate

7) Valid RRA tax clearance

8) Valid RSSB Certificate. 

Note: All above administrative documents are mandatory

B. TECHNICAL DOCUMENTS: (Criteria and sub-criteria for evaluation)

1) Current List of medical services partners (location and contact).

2) Maximum period of refunding direct payments (beneficiaries’ receipts) where there is no partnership after receiving all required documents.

3) Five references from corporate or INGO clients with similar group medical insurance insured with your company in the last two years. Letters/ certificates of good completion from the reference supporting performance.

4) Recommendations from at least 10 Pharmacies confirming your good partnership.

5) Recommendations from at least 10 Hospitals/ recognized clinics confirming your good partnership.

6) Financial capacity: Financial statement of the last year 2023 and 2024 (provision of a certified financial reports by external auditors is a must) with clear information on Solvency margin in compliance with the regulator (BNR) requirement (provision of calculation method).

7) The Bidder should have at least 10 years of experience in the field of Medical/Health Insurance services.

Note: Offerors may be disqualified if a check of past performance demonstrates that the offeror has not been able to deliver a similar service on time and in a satisfactory manner.

C. FINANCIAL DOCUMENTS:

The best cover with competitive financial proposal will be considered.

IMPORTANT NOTE: All bids supporting do