Role Overview

The Facilitator will support the implementation of a digitally supported Community of Practice (CoP) for Neglected Tropical Diseases (NTD) Program Managers throughout Africa called Kikundi. The CoP provides a collaborative platform for NTD Program Managers across Africa to share, learn, and work together on solving common NTD implementation and management challenges in the pursuit of reaching national and global NTD benchmarks.

Responsibilities

• Provide expertise and leadership in managing the Community of Practice
• Serve as a facilitator and content manager of the CoP digital platform, including accessing and summarizing new and existing NTD resources and literature and managing message boards
• Populate CoP digital platform with content (discussion questions, new resources, etc) that inspires participation, conversation and connection
• Update and publish digital platform content, including maintaining web pages and event calendars
• Liaise with Kikundi’s membership on a regular basis to identify needs, address issues, meet expectations, and create a healthy rapport
• Decisively problem solve implementation issues and guide team to resolution
• Identify obstacles to and find solutions for proper CoP implementation
• Oversee all project logistics and communication throughout the project lifecycle
• Oversee the Leadership Council and Advisory Committee membership and plan and facilitate regular meetings
• Organize regular conference calls with partner organizations, including sharing agendas and action items
• Produce high quality reports following workshops, meetings, conferences and other engagements
• Curate a monthly newsletter for the CoP in collaboration with the team
• Lead project related administrative activities such as processing invoices and handling contracts
• Perform other tasks as required by the Kikundi Project Manager and Chair of the Center for One Health

Center for One Health

Support UGHE academic processes and programs related to research, curriculum, staff, faculty and students.

Provide general support to the Center for One Health.

Serve on UGHE committees and represent UGHE on external committees as assigned

Perform additional duties as required

• Provide expertise and leadership in managing the Community of Practice
• Serve as a facilitator and content manager of the CoP digital platform, including accessing and summarizing new and existing NTD resources and literature and managing message boards
• Populate CoP digital platform with content (discussion questions, new resources, etc) that inspires participation, conversation and connection
• Update and publish digital platform content, including maintaining web pages and event calendars
• Liaise with Kikundi’s membership on a regular basis to identify needs, address issues, meet expectations, and create a healthy rapport
• Decisively problem solve implementation issues and guide team to resolution
• Identify obstacles to and find solutions for proper CoP implementation
• Oversee all project logistics and communication throughout the project lifecycle
• Oversee the Leadership Council and Advisory Committee membership and plan and facilitate regular meetings
• Organize regular conference calls with partner organizations, including sharing agendas and action items
• Produce high quality reports following workshops, meetings, conferences and other engagements
• Curate a monthly newsletter for the CoP in collaboration with the team
• Lead project related administrative activities such as processing invoices and handling contracts
• Perform other tasks as required by the Kikundi Project Manager and Chair of the Center for One Health

• Fluency in English and French required
• Proven skills to organize and execute logistics
• Experience working with adult learners
• Experience working in sub-Saharan Africa
• Ability to manage, organize, develop plans and generate data to make decisions
• Demonstrated ability to work independently while managing multiple priorities
• Exemplary interpersonal skills; ability to effectively collaborate with culturally diverse staff across departments and countries
• Demonstrated strategic thinking and analytical skills, good judgment, and creative problem-solving
• Ability to experiment with engagement strategies to boost community participation
• Strong networking skills to expand the CoP’s reach and influence
• Familiarity with digital collaboration tools (e.g., Zoom, Microsoft Teams, Trello, Asana, or similar)
• Proficient computer skills with fluency in Microsoft Office Suite programs including Excel, Google Suite products, and learning management systems
• Familiarity with qualitative and/or quantitative data analysis and related software

• Master’s degree