Vacancy title:
Program Officers

[Type: FULL_TIME, Industry: Healthcare, Category: Admin & Office]

Jobs at:
Clinton Health Access Initiative

Deadline of this Job:
Wednesday, October 15 2025

Duty Station:
Kigali | Rwanda

Summary
Date Posted: Wednesday, October 1 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, malaria and other illnesses. Based on the premise that business-oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved organization of commodity markets and more effective local management. CHAI does not operate stand-alone programs, nor does it build parallel health systems. Rather, CHAI works at the invitation and in support of governments. We focus on large-scale impact and have secured lower pricing agreements for treatment options in more than 70 countries. CHAI's teams are working side-by-side with over 30 governments to tackle many of the largest barriers to effective health care. For more information,
please visit: http://www.clintonhealthaccess.org

Program Overview

The Government of Rwanda (GoR) is undertaking bold health financing and service delivery reforms to strengthen primary health care (PHC) and ensure equitable access to quality services across the country, as outlined in the Fifth Health Sector Strategic Plan (HSSP V). One of the cornerstone initiatives is the transition to a capitation payment model aimed at improving efficiency, accountability, and sustainability of health financing, while promoting better quality of care at community and health center levels.

CHAI Rwanda works hand in hand with the Ministry of Health (MoH), the Rwanda Social Security Board (RSSB), and district-level stakeholders to support the successful roll-out of this provider payment reform. The goal is to ensure effective nationwide adoption of the new reimbursement approach, beginning with the Eastern Province and scaling up to all provinces, while strengthening monitoring systems to inform evidence-based decision-making.

Position Overview

CHAI seeks a program officer to provide critical support to this reform. In this role, the officer will drive the adoption of the capitation model across health centers, offering hands-on technical and clinical support at the district level to ensure compliance with national treatment guidelines and essential medicines policies. The person will also strengthen data quality, analysis, and reporting to guide district, provincial, and national decision-making, support effective monitoring and evaluation of the reform, and serve as a key liaison between health facilities, districts, and national stakeholders to ensure timely feedback and corrective action.

The officer will be seconded at RSSB, at the provincial level and report to the Head of CBHI at RSSB and parallelly and in parallel to the CHAI HSS Program Manager and work closely with the CHAI Health Financing team, and all relevant government stakeholders. 

Responsibilities

Clinical & Technical Support

• Conduct on-site visits to district hospitals and health centers to review claims, assess compliance, and mentor facility teams.
• Provide technical guidance on capitation, claims management, and quality assurance.
• Detect and escalate anomalies in reporting, financial flows, and service delivery

Data & Performance Monitoring

• Collect, validate, and analyze health service delivery and financial data from assigned districts.
• Support use of monitoring tools and interpret facility-level data to identify gaps and trends.
• Contribute to clinical audits by providing contextual insights and preliminary verification of facility data.

Coordination & Partnerships

• Serve as focal point between health facilities, district pharmacies, district health management team and the national level team.
• Engage with other relevant district/provincial actors to establish coordination mechanisms.

Participate in regular program meetings to share updates, challenges, and lessons learned.

1. Support the implementation of the Total Cost of Care (TCOC) study in districts where capitation is introduced.
2. Support baseline analysis from retrospective RSSB data and endline analysis after 12 months of implementation.
3. Monitor cost trends during the study period and provide early alerts if significant shifts from PHC to hospitals are observed.

Qualifications

• Minimum bachelor's degree in nursing. Postgraduate training in public health, health economics, or health financing is an added advantage.
• At least 5 years of clinical experience, preferably in primary health care or hospital settings.
• Demonstrated experience in health data management, monitoring & evaluation, or health financing.
•  Skills:
  • Solid understanding of standard treatment protocols and health regulations/policies
  • Strong analytical skills, ability to interpret health and financial data.
  • Ability to mentor and train staff at facility and district level.
  • Excellent coordination and communication skills.
  • Familiarity with Rwanda Medical Supply operations, claims management, or insurance schemes desirable.
  • High levels of integrity, attention to detail and regulatory compliance
  • Fluency in English and Kinyarwanda required, French is an asset.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

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