Summary
Date Posted: Thursday, September 12, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
  Are you ready to revolutionize global education? We’re on a mission to provide transformational, personalized learning experiences that prepare students for professional success in the 21st century.
Over the past ten years, the Akilah Institute (now Davis College | Akilah) has become East Africa’s pre-eminent institution for women’s leadership and career development. Now, after a decade of impact in Rwanda, we are launching Davis College, a new global co-ed network of universities. We’re expanding access to more students than ever, and will offer degrees to male and female students. We have an ambitious vision for scale of our unique model of personalized and affordable higher education, while maintaining Akilah as a unique campus for female leaders.
Davis College Rwanda and Davis College Hong Kong will open in 2020. By 2030, we will open 10 Davis College campuses in Asia and Africa and educate 1 million students.
Our pillars (21st-century skills, personalized learning, innovation, ethical leadership, and sustainability) underpin all of our academic programs and serve as our guiding light during this phase of rapid expansion. We’re committed to equipping students with the knowledge and skills needed to thrive in careers in the fastest growing sectors of the economy. Will you join us?
The Position
Davis College is seeking a self-motivated, creative and detail oriented Junior Developer/SalesForce Administrator to join our Business Operations team in Kigali, Rwanda. This role will work closely with the Senior Developer and SalesForce Administrator to meet the fundraising, communications, and program needs of a dynamic and rapidly growing international organization.
You’ll interface with departments across the organization as you participate in developing applications and implementing system improvements, support end users, help ensure the usability and integrity of our data and systems and troubleshoot problems as they arise. This position offers a chance to be mentored by a seasoned Developer and SalesForce Administrator while gaining a deeper understanding of SalesForce and developing proprietary apps and platforms..

Job Responsibilities:
Data Maintenance (SalesForce)
• Performing ongoing analysis of the Salesforce.com account database to improve reporting and usability and eliminate duplicate records.
• Assist in data entry for all records in Salesforce following standard operating procedures (SOPs) across different departments in the organization.
• Create new and update existing records through data import and export using Excel, data import wizard, and data loaders when necessary.
Feature Maintenance, Integration & Implementation (SalesForce)
• Create and implement changes to applications, objects, fields, workflows, processes, flows, validation rules, approval processes, email alerts, advanced formulas, page layouts, record types as requested by your Supervisor.
• Participate in the configuration, testing, and deployment of SalesForce functionality.
• Participate in the design of data integration to connect Salesforce.com to other systems.
• Monitor and maintain all peripheral systems and related SalesForce syncs and integrations.
• Monitor and maintain existing features as requested by your Supervisor.
Application Troubleshooting and Software Development
• Manually troubleshoot internal apps and internally developed platforms.
• Fix application bugs with minimal guidance from Senior Developer.
• Engage in software development as requested.
• Create use cases from departmental requests.
Data and Reporting
• Develop Salesforce.com reports, analytics and dashboards to support and monitor key performance metrics.
• Regularly monitor and test existing reports and dashboards to maintain integrity of reporting.
Process Automation (SalesForce)
• Use process builder, workflows and other automation tools to automate routine tasks/processes.
• Identify and report unused processes in process builder.
Training & Support
• Provide prompt real-time support for issues relating to Salesforce and integrated applications.
• Create and maintain effective documentation on integrations, processes, and other solutions.
• Organize all training materials in Google drive and enable access to relevant users.
Other
• Assist in the on-boarding and training of new Salesforce.com users.
• Assist with large-scale data improvement projects within Salesforce and integrated applications.
• Perform other duties as assigned.

Job Skills: Not Specified

Job Qualifications:
• Bachelor’s degree or diploma in Information Technology or related field
• 1-3 years of experience in the fields of Information Technology or Information Systems
• Advanced level of English in all four skill areas - Speaking, Listening, Reading, and Writing.
• Experience with a variety of development languages
Other Qualifications:
Our Ideal Candidate will possess most, if not all, of the following qualifications and traits:
• You learn new technological systems quickly and troubleshoot issues effectively regardless of experience level with a particular system.
• You are comfortable with ambiguity; you can handle the unexpected and changes in priorities with flexibility.
• You are relentlessly resourceful and refuse to be slowed down by anything in your way. You push to get access to the resources you need, can contribute unsustainable effort when the situation calls for it, and be creative in finding ways to remove blocks.
• You are exceptionally motivated by the idea of building a global community of lifelong learners.
• You are an enthusiastic proponent and impeccable user of all systems available to you to continually drive improvements in operational efficiency.
• You possess a high level of emotional intelligence and the ability to earn the trust of your peers and others in the organization.
• You are skilled at moving quickly, prioritizing critical tasks with grace and tenacious follow up in a fast-paced startup environment.
• You don’t know everything, but you’re passionate about developing your skills. You listen to constructive feedback, aim for improvement, and give yourself room to feel satisfied with what you’ve accomplished.
• You love taking ideas and running with them. You can draw the owl and complete projects without an exact roadmap for how to get them done.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
Follow the link below to apply https://akilah-institute-for-women.breezy.hr/p/b551965b4a5f-junior-developer-salesforce-administrator/apply 

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