Summary
Date Posted: Wednesday, February 26, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
The primary role of the IT Systems Director will be to drive the agenda for babyl’s technology by synthesizing technical and strategic concerns and ensure that all the challenges are resolved effectively and efficiently. The IT Systems Director is the main person in charge of supporting and managing all babyl systems (hosted applications and infrastructures, office network and other third party applications). This will require working closely with the London tech team to ensure a proper service provision from a technology point of view. S/he will work with all stakeholders (internal and external) to run product reviews and development of new product requirements. This position is critical at a time when we are expanding regionally, and babyl Rwanda will serve as Africa’s headquarters. It’s an exciting position for someone interested in bringing cutting edge technology to African markets .

Job Responsibilities
• Ensure that all babyl and partner systems (applications and infrastructures) are up and running.
• Responsible for supervising and supporting babyl and partner systems, manage third party contracts and service level agreements.
• Facilitate and support the ongoing development of relationships between the third-party service providers like aggregators, data-centres and telecom operators.
• Support the Product Manager to identify and gather requirements for new features and reporting needs.
• Work closely with the product manager to standardize and formalize processes/procedures around managing the software deployments.
• Identify, analyze, and document clinical and administrative workflows within health facilities and ensure system development supports and enhances business efficiency.
• Work with Government and non-Government partners to support babyl systems’ integration with other third-party systems.
• Provide technical support to other departments to help them to achieve their objectives, this includes the support of the national roll-out of babyl product and other company initiatives.
• Work closely with the tech team in Kigali & London to support the Rwanda product (identified technical issues, new features or other tech fixes).
• Stay up to date on security risks and ensure corporate security

Job Skills: Not Specified

Requirements
• 3+ years of working experience in a senior IT position within a fast-paced and constantly evolving environment.
• Proven leadership skills in a fast-paced, dynamic organization.
• Demonstrated ability in IT operations and solution implementation
• Insight into technology trends and their impact on current system operation and future strategic plans.
• Effective vendor management skills.
• Fluency in English; proficiency with other languages an advantage
• Master’s degree preferred in Computer Science, Information Technology, or any other related field.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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