Vacancy title:
IT Support and Security Manager

[Type: FULL_TIME, Industry: Beverages, Category: Computer & IT]

Jobs at:
Bralirwa

Deadline of this Job:
Monday, June 9 2025

Duty Station:
Rwanda | Kigali | Rwanda

Summary
Date Posted: Monday, June 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

JOB PURPOSE

The IT Support & Security Manager touches nearly all aspects of a business. He/ She is responsible for providing first line support on IT infrastructure processes, as well as the management and implementation of the global Cyber Security standards based on the NIST Cyber Security Framework.

KEY RESPONSIBILITIES AND ACTIVITIES

• Performs, as per prescribed frequency, the Information Security Maturity Assessment (ISMA) and ensures that all related evidence is available in support of the assessment.
• Monitor and ensure the timely closure of tasks related to audit and internal control issues raised by External and Global Audit.
• Collaborates with the Cyber Defense Operations Team (CDO), HUB Specialist to understand and develop further the controls and processes required to improve information security.
•  Keeps up to date with security trends, threats and control measures, to be an active member of the Information security manager communities (particularly CDO and AIH)
• Ensure ongoing system patching, life-cycle management and adherence to the global security requirements
• Ensuring safety information given to prevent attacks that may damage the data.
• Monitoring of IT systems in the OpCo to ensure they are running effectively
• Supports with Troubleshoot and resolve issues ranging from workstations and printers to networking and servers (All aspects of IT Infrastructure and Cloud computing)

QUALIFICATION AND SKILLS

• Bachelor’s or master’s degree in information technology, Computer Science, or a related discipline
• Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)
• Proven experience as a System administrator, Network administrator, or a similar role
• 3+ years of working in same/ similar field and previous experience working as a cyber-security officer
• Experience in handling and managing IT Infrastructure
• Sense of business Urgency and safe-cautious mind to close critical gaps and reduce any security breach.
• Ability to explain complex technical processes to business stakeholders.
• Possess strong interpersonal skills, relationship management and negotiation skills, strong verbal, and written communication skills.
• Experience with databases, networks (LAN, WAN) and patch management.
• Experience with cloud solutions, SAAS and mobile solutions
• Knowledge of system security (e.g., intrusion detection systems) and data backup / recovery

OTHER REQUIREMENTS

Risk Management capabilities and Analytical, critical thinking

Be able to work in multi-cultural, multi-national and multi-lingual organization

• Excellent and effective communication and interpersonal skills
• Time Management and Organizational Skills
• High level of commitment and working with minimal supervision
• Must be proactive, reliable and able to pay keen attention to the smallest of details

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested and qualified? click here to apply

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