Summary
Date Posted: Thursday, March 07 2024, Base Salary: Not Disclosed

JOB DETAILS:
- Support personnel, and act as focal point when end-users face hardware, software, or system issues;
- Administer desktop computers, printers, IT Telephony, servers and related equipment (monitor hard drive, keyboard, etc...), software deployment, security updates and patches;
- Keep inventory of all equipment, software and licenses;
- Monitor and work on responding quickly to incoming requests related to IT issues;
- Maintain users PC, including upgrades and needed configurations;
- Monitor the LAN or WAN infrastructure in the office;
- Make sure the PC's/ Laptop's function properly, take measures to avoid downtime and monitor to keep things smoothly;
- Taking care of all the networking issues and troubleshoot it as soon as possible;
- Maintaining and creating a document management system to protect and restore the data;
- Provide phone, remote access and desktop support of Intel based hardware and software systems;
Track assigned tasks throughout problem solving life cycle using the firm's help desk system. Must maintain accurate timely service service tickets;
- Maintaining licensing compliance and asset tracking database of hardware and software;
- Serve as local data recovery expert of failed hard drives and PC based systems;
- Assist users in configuring approved wireless devices.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified/ click here to apply

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