Head of Digital Banking and Alternative Channels
Description
Our Client, Cogebanque, has been in existence for the last 23 years. It has registered tremendous strategic expansions in line with its vision and core values as an economic operator in Rwanda. The bank currently operates with over 28 branches, over 385 active Bank agents and 36 ATMs across the country. The bank inaugurated a newly completed 8 storey property in 2018, which serves as its Headquarters at the heart of Kigali’s central business district.
In line with its vision to be a financial centre of excellence and a leading provider of innovative financial services, the Bank is looking to identify results-driven, visionary, strategic thinking experienced, and highly qualified leaders with excellent credentials, proven experience, demonstrated capacity, and know-how to fill the position of Head of Digital Banking and Alternative Channels.
Reporting to the Director of Operations Services, the Head of Digital Banking and Alternative Channels is responsible for developing, implementing and maintaining e-banking and alternative channels of the bank ensuring that plans are accurate and all resources, financial, manpower and sub-contracting, are allocated in a timely manner for successful implementation of the banks business plan.

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Key Responsibilities:
• Develop, implement, coordinate and monitor E-Banking and Business systems programmes and functions in accordance with the Bank’s strategy
• Provide technical guidance to staff and review compliance performance with departmental procedures in line with the Bank’s e-banking policy and departmental operating instructions
• Carry out staff performance appraisals, arbitration and evaluation of performance needs in accordance with the department’s strategy and Human Resource policy
• Carry out functions of the department including administrative, budgeting, budget control and writing periodic reports in line with policy guidelines and regulations
• Review and assess system performance and technological trends for business process improvements in line with the Bank’s policies and procedures and the existing business plan
• Develop business networks and strategic alliances in accordance with the bank’s strategy and existing business plan
• Attend management meetings when called upon
• Participate in product development
• Represent the bank where required.

Requirements
• Be a holder of a Bachelor’s degree in Information Technology, Computer Science, Business Computing or related field and a relevant IT Certification
• Have at least seven (7) years’ relevant experience, three (3) of which should be gained in a similar role in banking environment
• Able to work under minimal supervision
• Excellent oral and written communicator
• Have a high level of creativity and innovation
• Possess good planning and organisation skills
• Possess excellent analytical skills
• Have good problem solving and analysis
• Have excellent relationship building and networking skills.

Submission Procedure
If you believe you meet the role requirements and can clearly demonstrate your abilities, please submit your application, including certified copies of relevant academic and professional certificates and testimonials, your curriculum vitae, details of your current position, current remuneration, as well as email and telephone contacts of three (3) referees who can speak of your competence, character, and integrity.
Email or hard copy applications will not be accepted. All applications must be submitted through the e-recruitment portal to be considered, and your application must be received by 27 January 2023

Apply for the position: https://apply.workable.com/deloitte-eastafrica/j/7CEE4F4C18/apply/