Summary
Date Posted: Tuesday, March 29, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Head of Dental G-4(A)
University of Rwanda Holdings Group Limited (UR – HG Ltd) is a limited company fully owned by
University of Rwanda, (UR). Its business activities aim to optimise UR assets for the benefits of
University.

(1) Job definition and description:
Head of Dental at Polyclinic of UR-HG Ltd is responsible to oversee the daily schedule and operations of
the dental department, supporting patient care for both the Dental Assisting and Dental Hygiene
Programs; coordinates the assignment of patients; tracks and facilitates patient appointments.

(2) Qualification & experience required:
Dental Coordinator at Polyclinic of UR-HG Ltd should have a bachelor’s degree in dental (dental therapy
or dental surgery) practice license with 5 years working experience.

(3) Knowledge and Skills Requirements:
• Certified Dental Practice License
• Experience in healthcare preferred
• Knowledge of dental terminology
• Knowledge of dental office procedures
• Knowledge of accounting and administrative principles and procedures
• Knowledge of insurance plans and claims processing
• Knowledge of Dental software or similar software required
• Working knowledge of Electronic medical record (EMR) systems, Microsoft office.
• Ability to respond efficiently to patient and doctor needs and inquires
• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Ability to plan, organize, and prioritize
• Ability to problem analyse and problem solve

(4) Duties & Responsibilities:
• Ensures the delivery of quality dental care to patients through: managing patient scheduling and
directing patient traffic flow, presenting treatment plans to patients, managing specialist referral
• process, and resolve patient issues in accordance with Society policies and procedures, healthcare
• regulations and dental board standards.
Oversees patient billing and payments including: organizing and presenting financial
arrangements to patients, arranging payment schedules with patients, overseeing the processing of dental claims, and coordinating with dental insurance companies to ensure claims are paid.
• Supports clinic operations by aiding in the recruitment and selection of dental staff to meet
operational requirements. Aids in the training and support of dental staff to meet performance
standards. Determines staff schedules and monitors/maintains office budget working closely with company finance department.
• Maintains patient data according to regulations. Ensures that records are stored securely and in
compliance with privacy and security regulations, and Society policies. Collects and processes
statistical data for monthly and annual reports.
• Maintains facilities and equipment in accordance with safety regulations. In collaboration with
logistics department, conduct periodical inventory of equipments. Responsible for the appearance and functionality of the department.
• Treatment of patients looking services in clinic unit.
• Verification of supporting documents for insurance bill regarding unit consumption.
• Supervise students in internship placed in clinic unit.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Job Application Channel Accepted and any other relevant Application Info’s
Interested applicants should submit copies of application letter, C.V, copies of certificates and Identity
cards or passports as well as valid License of practice for Health services professionals in one pdf
document by email to: ceo.urholdings@gmail.com  with cc to fm.urhg@gmail.com   not later than
Monday 15/04/2022 at 5h:00 p.m. Short listed candidates will be contacted for interviews and those
who applied previously in 2021, should make new application if are still being interested.
Narcisse MUGESERA
UR HG Ltd Chief Executive Officer
P.O.Box 7575 Kigali Rwanda . Tel:(250)786689121 / 0782021417 /0788317400 E.mail:md.holding@ur.ac.rw, info.holding@ur.ac.rw  & munarcisse@gmail.com 

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