Summary
Date Posted: Friday, December 30, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

POSITION: Fraud Risk Manager
DEPARTMENT: Risk
REPORTS TO: Chief Risk Officer

PURPOSE:
The role is responsible for spearheading the Fraud Risk Management strategy and execution i.e. Prevention, detection, and investigation for all channels including digital products, implementation of internal controls, enhancement of fraud risk automation solutions and timely reporting to stakeholders. In addition, the role will be expected to provide fraud risk oversight and to drive a risk response-based culture underpinned by good governance and fraud risk management practices.


Key Responsibilities/Accountabilities;
• Developing and implementing ongoing monitoring of fraud activities throughout the customer lifecycle to ensure timely detection of emerging patterns in criminal activity.
• Managing fraud risk prevention strategies across our technology platforms, Developing, leading, and executing fraud risk management initiatives/projects.
• Continuous enhancement of fraud policies/standards/procedures to mitigate and manage fraud risk on digital platforms to ensure they are up to date with mitigation of risks presented by fraud activities.
• Conducting risk assessments of existing and new or changing products & features, with proposals for the appropriate fraud controls to support deployment.
• Developing a fraud dashboard including KPIs in partnership with management to assist in reporting and managing fraud activities
• Defining and finetuning fraud detection systems to be used in processing of transactions and acceptance of card payments.
• Spearheading transaction monitoring and handling of all fraud alerts generated by various fraud detection systems, including alerts on domestic and overseas card transactions.
• Reviewing and testing of various business units on fraud control to ensure full compliance of internal policies and procedures.
• Supporting in conducting investigation of all frauds including those relating to unethical conduct of vendors and staff.
• Analyzing external fraud trends and institute appropriate proactive actions to control fraud losses.
• Capacity building - training and awareness programs for customers, vendors and staff.
• Redevelopment and Re-engineering of all fraud detection tools and process improvement in the fraud identification and mitigation process


Academic Qualifications, Experience & Skills and Attributes
• Undergraduate degree – minimum upper 2nd class honors from an accredited University
• Added advantage on the following disciplines: Computer Science, Digital Forensic, Finance/Accounting, Economics, and risk management.
• Professional / Technical Qualifications / Diplomas: Certified Fraud Examiner (CFE), Professional Certified Investigator (PCI) or other similar qualification
• 5+ years working in risk management of financial services/Fintech (preferred), payments or technology company.
• Deep knowledge and understanding of fraud risks associated with payments and banking.
• A solid understanding of fraud risk decision strategy development and decision engine capabilities.
• Knowledge of rules and regulations related to card business.
• Sound knowledge of Debit cards, Digital channels (Internet & Mobile Banking), Monitoring.
• Proficient in developing & streamlining Fraud Prevention, Detection & Investigation strategies with ability to enhance operational effectiveness including a Proven track record in implementation of fraud risk management solutions.
• Designing & fine tuning of triggers/rules based on fraud patterns & supporting customization of these rules.
• Experience in embedding fraud risk culture in financial services.
• Strong analytical, interpretive, and problem-solving skills.
• Unexcelled communications abilities, in all forms and for all audiences.
• A team player with strong interpersonal skills and mastery of working in an internally highly collaborative environment
• A proactive self-starter.

Deadline for submission of applications is Friday 6th January 2022


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

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