Vacancy title:
Debtors Administrator

Jobs at:
Thousand Hills Africa

Deadline of this Job:
24th December 2018

Duty Station:
Rwanda

Summary
Date Posted: 17th December 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:
TThousand Hills Africa was founded in 2004, in Rwanda. The unparalleled experience of growing a fragile tourism product in a post-conflict environment has seen us develop into a leading Destination Management Company in the region.

Job title: Debtors Administrator

Purpose Statement
To process debtor's payments, general debtor administration, and collection. Posting of the deposits cashbook including the reciprocal inter-company and internal receipting of accounts

Key Accountabilities

Process payments against debtors account both term and non-term

• Post receipts against outstanding invoices from debtors remittance advise using the following as control documents:
  
• Deposit slip
  
• Bank Statements
  
• Payment notifications
  
• Where there are no remittances follow up deposits with consultants, banks etc. in order to complete all debtor postings.
  
• Reconcile differences between payment amount and invoice amount notifying the consultants / Agent of any short/overpayment or query.

Credit control

• Review the cash collection report as a working document.
  
• Follow up with short paid invoices still due and overdue.
  
• Obtain an action plan to be taken to collect money timeously.
  
• If need be take own corrective action which may involve liaison with the Reservations Manager or the Supervisor.
  
• Review all long outstanding small debit balances or credit balances — investigate nature of balance and propose a solution to clear with Supervisor.
  
• Attend any debt collection review meetings.
  
• Bring any abnormalities or trends in payment patters to the attention of the Supervisor.
  
• Review bank charges deducted from payments received and take corrective action with Supervisor.
  
• Review credit card payments made, credit card charges and ROE used for conversions

Follow up on a payment due by debtors

• After sending out current statements make telephonic contact directly with term /non-term debtor to follow up on payments due. Where telehonic contact may not be obtained to ensure that email is used effectively.
  
• Follow up on any problems/queries

Assist with report preparation on debtor’s status for management

• Write explanations for overdue amounts on the report to be discussed with Supervisor.
  
• Respond to any queries or follow through with any instruction as determined at team meetings
  Provide feedback to consultants on account status including overdue terms, credit limits where applicable, queries, short and overpayments.

Term debtors and Non-term debtors

• Communicate query to consultant either telephonically or by e-mail
  
• Respond to queries from a debtor, consultant or management
  
• Provide information on request and handle queries relating to AR

Relationships and contracts with agents

• Where there are any issues which cannot be resolved in the AR team, contact the agent and build the relationship so that all issues can be resolved amicably
  
• In cases that warrant additional input contact Reservations Manager to discuss/take action.

Ad Hoc Duties as requested by department management
Please do not apply to this position if your CV is not meeting the below criteria:

• Rwandan nationality
  
• Outstanding communication skills and experience, able to read — speak — write English
  
• Degree level or equivalent in Finance with a recognized professional accounting qualification
  
• At least 2 years of relevant experience within a finance team of a medium-sized company
  
• Experience in the tourism environment would be beneficial
  
• Strong accounting literacy and confident with International Financial Reporting Standards
  
• Understanding the various RRA declarations and requirements
  
• Demonstrated reliability and trustworthiness
  
• People skills, experience in team environments and eager to learn.
  
• Service orientated individual who is passionate about conservation and people.
  
• Proficiency with Microsoft Office, experience with Greatplains, Xero and Tourplan accounting systems would be advantageous.