Summary
Date Posted: Saturday, February 17 2024, Base Salary: Not Disclosed

JOB DETAILS:
Qualification/Educational
• BA/MA in IT or related field
• 3- 5+ Years Relevant Industry Experience
• Experience and proven track-record in Data analytics – software management – cyber security
• Experience in using data to improve business outcomes and customer experience
• Excellent knowledge of Kinyarwanda and English ; French or another language will be an added advantage
Skills
• Strong data visualisation Skills
• Strong Organisational Skills
• Outstanding Written and Verbal Communication
• Strong Client-Facing Skills
• Ability to manage various stakeholders at national and international levels
• Project management skills
• Good understanding of B2C applications
• Ability to work independently in a fast paced environment

Job Duties
Data Analytics
• Collection and analysis of data to inform decisions on customer experience
• Collection and analysis of data to inform decisions on efficient fleet management
• Collection and analysis of data to optimise fleet dispatch
• Visualisation and communication about key performance metrics of the business
• Updating and ensuring integrity of data
Technical Product Development
• Technical approval mgmt. of the system and technology with VWSA
• Requirements management of the product incl. functionalities and tracking of customer journey (ensuring implementation in product)
• Definition of release plan for software and hardware development and ensuring of timely implementation
• Tracking of defects in the development and release process and ensuring of defect handling and solution definition
Incident Management
• Coordination and tracking of incidents during operation
• Ensuring of fast response to incidents in order to enable a running system and bug fixing across end- to-end system
• Technical responsibility for crisis and escalation management

Job Responsibilities
The position encompasses the management of the mobility solutions technology, including in-car technology, telematics and frontend/backend IT
• Participates in strategic planning and prioritizing of application enhancements to accomplish long and short-term goals
• Steers the implementation of new specification and requirements (e.g. function) of mobility applications
• Coordinates the continuing analysis of insights derived from telematics and recommends actions
• Works with Sales and Marketing team to gather market needs and preferences
• Works with Operations team to optimise costs and asset utilisation through rigorous data analysis
• Ensures the availability of all necessary product approval and certificates (alignment with VWSA and
• departments necessary)
• Manages product and software updates through central defect and release management
• Consolidates all IT activities and ensure readiness of IT infrastructure and software
• Support and answer all IT-related queries from the clients
• Manages the interest of the Volkswagen Mobility company

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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