Context

Bralirwa business model is an indirect market, and distributors are pivotal to our Route-to-Consumer. The market is continuously growing in a competitive environment and to continue to be a leader in the market, distributors’ proficiency, stronger distribution networks will be key to sustain the growth and deliver the dream.

Hence this job is created in line with the RTC transformation and the customer centricity strategy to ensure satisfaction, retention and growth for both Bralirwa and stakeholders.

KEY RESPONSIBILITIES AND ACTIVITIES

• Harmonization and optimization of processes and operations at distributors in the assigned zone
• Capability building on DMS and other digital platform at distributors
• Completeness and accuracy of transaction as well as customer data
• L1 technical support and escalations of DMS -EBM incidents/issues
• System configurations, creation of promotions in DMS, follow up and support for any related issues
• Instill data driven ways of working at distributors using dashboards and data to take decisions

QUALIFICATION AND SKILLS

• Bachelors in information technologies, Computer Science, Management or related majors.
• 1 to 3 years working in a commercial or tech industry or Sales and distribution or account management position
• Fluency in English, Kinyarwanda. French will be an added value
• Good knowledge of the tax code in Rwanda especially VAT.

OTHER REQUIREMENTS

• Be able to work in multi-cultural, multi-national and multi-lingual organization
• Excellent interpersonal skills and effective communication
• Basic skills in Project Management
• High level of commitment and working with minimal supervision
• Must be proactive, reliable and able to pay keen attention to the smallest of details

• Harmonization and optimization of processes and operations at distributors in the assigned zone
• Capability building on DMS and other digital platform at distributors
• Completeness and accuracy of transaction as well as customer data
• L1 technical support and escalations of DMS -EBM incidents/issues
• System configurations, creation of promotions in DMS, follow up and support for any related issues
• Instill data driven ways of working at distributors using dashboards and data to take decisions

• Bachelors in information technologies, Computer Science, Management or related majors.
• 1 to 3 years working in a commercial or tech industry or Sales and distribution or account management position
• Fluency in English, Kinyarwanda. French will be an added value
• Good knowledge of the tax code in Rwanda especially VAT.

• Be able to work in multi-cultural, multi-national and multi-lingual organization
• Excellent interpersonal skills and effective communication
• Basic skills in Project Management
• High level of commitment and working with minimal supervision
• Must be proactive, reliable and able to pay keen attention to the smallest of details