Summary
Date Posted: Friday, July 03, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Canal+ International is a subsidiary of Canal+ Group (Group Vivendi). Canal + offers bundles of pay TV Channels throughout the world in more than 40 countries in Sub-Saharan Africa, the Caribbean, the Pacific South and Asia.
In Africa, CANAL + INTERNATIONAL is active in more than 20 countries, distributes more than 200 channels via satellite to more than 4.5M subscribers in Africa.
Role:
As the Customer Success Officer,  you will be responsible of marketing actions plan for the improvement of the renewal rate. .

What you will do:
• Assisting in the marketing deployment of action plans to improve renewal rate, upgrade and win back;
• The monitoring of payment platforms (Telco / Bank / REX);
• Prospect, create and monitor renewal physical points;
• Challenge renewal physical points;
• Share marketing offers and promotions with sales teams (including training);
• Insure the good providing of renewal communication material on POS;
• Update performance monitoring tools (Business Review etc.);
• Collect and share information about competition (competitive intelligence).

Job Skills: Not Specified

You will be the right fit if:
• You have a Bachelor’s degree in Sales and Marketing, Business Administration or any related field;
• You have data-analysis skills;
• You are customer-oriented;
• You have a sense of autonomy and responsibility;
• You have good interpersonal skills and team spirit;
• You are innovative and pro-active;
• You are proficient in Microsoft Office (Word, Excel); 
• You can speak fluently English and Kinyarwanda  (good French is a plus).
The deadline for receiving applications is  July 7th,  2020.
Please note that we will only contact short-listed candidates.

Job Education Requirements: Bachelor’s Degree
Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
Click here to apply:
https://itmafrica.rw/jobs/  

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