Summary
Date Posted: Friday, August 02 2024, Base Salary: Not Disclosed

JOB DETAILS:
The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHCS-PSM) project is the primary vehicle through which USAID procures and provides health commodities, provides technical assistance to improve Rwanda’ management of the supply chain, and collaborates with key international stakeholders to support global health initiatives.
Position Overview:
The Consultant - IT Specialist position is an assignment focused on supporting the project’s IT systems and infrastructure and providing support to project staff and stakeholders.

Responsibilities:
• Troubleshoot project IT systems, Endpoint and network problems, diagnose, and resolve hardware, software, or network issues.
• Install, configure, and maintain computer hardware, system software (operating systems) and applications.
• Provide timely technical support and training to project personnel.
• Provide maintenance and control of software and hardware related to servers, firewalls, switches, computers, laptops, printers, scanners, etc.
• Liaise with Chemonics’ home office IT teams to ensure project compliance with enterprise IT-related policies and procedures.
• Ensure that the project IT systems are compliant with Chemonics’ IT Security Standards.
• Add or remove devices from Azure Active Directory/Microsoft Endpoint Manager.
• Reset users’ passwords and MFA settings when needed.
• Address unauthorized software use
• Administer and maintain the local area network (LAN), including switches, access points and firewalls.
• Administer and manage IT equipment, including inventory management, software versions, updates, licenses, etc.
• Research new IT applications with the objective of optimizing office functions.
• Facilitate GTI-directed security remediation actions on devices, networks, and applications
• Communicate corporate IT policies to local staff
• Other tasks as required.

Requirements:
• Minimum 5 years’ experience in information technology
• Experience with Office 365 services
• Experience with Identity Providers (IdP) like Microsoft Active Directory/Azure Active Directory
• Experience with configuration management systems like Group Policy, SCCM, Microsoft Endpoint Manager
• Experience in networking fundamentals (LAN/WAN), preferably on Meraki products
• Strong English communication skills (oral and written), strongly preferred
• Ability to work in a team and independently with minimal supervision

Level of Effort and Location
The Consultant - IT Specialist is part time position in nature and will be based in Kigali, Rwanda. The Consultant - IT Specialist is expected to work not more than 3 days per week for an initial period of 06 months.

Supervision
The Consultant - IT Specialist will report to the Finance and Operations Director, or any successor appointed by Chemonics.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 60

Level of Education:

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