Summary
Date Posted: Thursday, January 30, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Ignite Power is the fastest-growing Pan-African developer and financier of solar solutions, providing governments with a nationwide-scale deployment of electrification projects. We focus on affordability, scalability, sustainability, and community as the main pillars of operations. To achieve this ambition, we have constructed collaborative business models encompassing all-inclusive payment systems and local government engagement. With over a million customers in 5 countries and millions more to be connected throughout the continent, Ignite Power is leading the way to a more sustainable and inclusive future. .

Job Responsibilities
• As a CA, you will contact customers who are delinquent in the repayment and obtain payments, commitment agreements or establish a repayment plan.
• You follow set policies and procedures when determining suitable collection solutions.
• You will use understanding and the ability to deal with debtor to obtain a suitable collection solution.
• Be outgoing and aggressive while at the same time maintaining a polite attitude.
• Seek positive results from every phone call.
• Perform skip-tracing through the company’s collection system and internet vendors.
• You will be in contact with a wide range of consumers each with a unique situation.
• You will be empathetic to the consumer’s situation ensuring a good experience with a win, win resolution.

Job Skills: Not Specified

Job Qualifications
• Bachelor’s Degree in any business management course
• Previous experience in collections or a related role is preferred
• Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred
• Computer literate a MUST.
• Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred
• An employee has contact with individuals within their department and extensive external contact with consumers.
• Having worked in the bank is an added advantage.
• The employee works in an office environment. An employee sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
Interested candidates are requested to submit the Cover Letter and the CV with 3 references . To apply please click here  

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