Summary
Date Posted: Saturday, February 18, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Banking Services Manager
AB BANK Rwanda Plc has been operating in Rwanda since January 2014. It is a member of an international network of commercial banks providing banking services to micro, small and medium-sized enterprises and private individuals in Africa, Asia, and Latin America.

AB BANK Rwanda Plc. is looking for a qualified and competent staff to fill the position of Banking Services Manager.
Banking Services manager will report to Chief Business Officer and will be responsible for:
• Supervising Banking Services operations bank-wide
• Managing all banking service teams at branches (ex: front and back-office staff and supervisors)
• Motivating, Evaluating and training Banking Services staff
• Managing deposit portfolio and making proposals on the strategic way of improving existing banking services products
• New deposit sales: Raising new deposits by developing deposit strategies and meeting with potential depositors
• Relationship management with large depositors: ensuring good relationships with top depositors through regular meetings and updates
• Driving deposits through self-directed sales efforts and through branch teams
• Working closely with Finance team and treasurer on Bank liquidity management
• Ensuring smooth operation of banking services in branches and outlets, including branch operations (customer service, client support, cash management, complaints management, client files, loan application management, etc.)
• Ensuring compliance with regulatory requirements and internal policies and procedures related to banking services
• Making proposals to management on innovations and operational improvements
• Maintaining and updating banking services procedures
• Preparing regular reports for management and Board of Directors
• Participating in annual budgeting.

Necessary Experience, Skills and qualifications:
• Minimum Bachelor’s degree: Business, Administration, Management or any other related field.
• At least five years of experience in retail and in banking sector
• Having knowledge of Rwanda banking industry regulations
• Strong existing network of corporate depositors preferred;
• Management experience preferred;
• Excellent knowledge of banking operations;
• Excellent organizational and leadership abilities
• Communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and various business software
• Effective decision making skills
• Experience with developing budgets and writing business plans
• Good knowledge of the English language.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should send ONLY:
• Letter of Interest
• CV
• ID
• Copy of academic qualifications
To abr-recruiting@abbank.rw , not later than 10th March 2023.
[NOTE: Please state the POSITION in the subject of the email.]
Only shortlisted candidates will be contacted.

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